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Behaviour Policy

Rink Behavior Policy

The intent of the “Rink Behavior Policy” is to ensure the environment in which staff and members can enjoy all activities in a positive environment.  The club is following the Hockey Canada “it is a privilege to play hockey, not a right.” This policy includes comments made on social media too.


The basic objectives of the program are:

1. To foster and enhance mutual respect, understanding and the principles of good sportsmanship and Fair Play amongst all participants during events.
2. To promote safety and respect, ensure fun, enjoyment and good competition at any event.
3. The elimination of behaviors and actions which detract from a positive environment in which events should take place.
4. Zero tolerance of any forms of abuse and/or harassment during events from any participants.



• Respect all facilities and their staff.
• Respect the officials and their decisions.
• Respect opposing team players, coaches and other participants.
• Take responsibility for the actions and behaviors of their teams on and off the ice.


• Respect all participants of the game.

• Respect all facilities and their staff.

• Maintain open and positive communications with players and coaches.

• Promote the rules of the game to all team participants.
• Keep the integrity in all games.
• Maintain professionalism on and off the ice.


• Remember that players are not participating in the game to entertain the parents.

• Respect all facilities and their staff.
• Spectators should not judge players by professional standards.
• Spectators should maintain their self-control at all times.
• Spectators should demonstrate respect for all officials and their decisions.
• Spectators should demonstrate respect for all participants of the game.
• Spectators should encourage sportsmanship, effort and positive attitudes of all participants.


• Players should respect all facilities and their staff.
• Players should respect the officials and their decisions.
• Players should respect the opposing team players, coaches and other participants.
• Players should take responsibility for their own actions and behaviors on and off the ice.
• Players should respect their own team mates.

Failure to abide by this policy can result in loss of privileges.  The club has taken a zero tolerance on any abuse of our facility and staff.

Payment Policy

The St. Andrews Community Club accepts cash and cheque payments in person only for program registrations. Dates for payments are set seasonally. NSF cheques are subject to an additional fee of $35 and multiple NSF cheques will trigger a cash payment only option.

Registrants agree to pay all outstanding fees for sports, fitness and leisure activities prior to being enrolled and accepted into another program by the St. Andrews Community Club.

Club Fee (Membership Fee)

The club fee has changed to a per player per sport fee similar to the city, instead of the annual family fee. The fee is $60 per person for the winter season and $30 for summer-only sport participants. As long as you have a child participating in at least one sport during the year, your family will be a member of the club. The club fee will entitle your family to one vote per family at the Annual General Meeting and other special events that we only offer to members during the year or reduced fee rates to members. Club fee is only charge to sports lasting longer than 6 weeks per session.

Payment Options:

Cheque – you can drop off a cheque at the club Monday to Friday 8 am to 5 pm. Please put in the rec office door slot in the hall.
Credit Card – You can email to indicate that you would like to pay by credit card and an invoice will be sent to you. The invoice will include a convenience fee of 3%.
Cash, Cheque, Debit or Credit Card – will be accepted on payment nights.

Refund Policy

All Camps/Clinics are non refundable once registration is received even if payment is not received. Only exemption is with a medical note but only online credits will be given.

Requests for refunds (except for camps/clinics ) must be submitted by email to and not to the sport directors. For Hockey, Ringette, Soccer, Baseball and Skating all refund requests need to be received no later than 2 weeks before the start of the season or program as teams have been made and money is forwarded to sport associations so no refunds can be given. All refunds/unregistration are subject to a $20 administration fee. Once the registration is received you are considered registered even if no payment has been received yet.

Any requests for a refund after start of the season or program will be reviewed on an individual basis by the board of directors. Only online credits will be given and no cash refunds.

When applicable, the family membership/club fee and any fundraising fees will never be refundable after registered. Volunteer fees would be refunded along with the program fee less any charges.

Refunds for fitness or leisure classes that are not medical related, will be subject to a $20 processing fee to offset instructor costs. Individuals requesting the refund will be issued an on-line credit that can be used when registering for another sport, fitness or leisure class at the St. Andrews Community Club.

St. Andrews Community Club Environmental Policy

St. Andrews Community Club is dedicated to being recognized as the leading community association in the RM of St. Andrews with respect to environmental improvement actions and promotions. Our goal is to minimize our impact on the ecosystem, continually working to achieve and surpass our goals, and build upon efforts for pollution prevention and waste diversion. With our community, we are partners in environmental stewardship.

To achieve this, we will:
Support municipal and provincial intiatives that improve our natural spaces and/or reduce our impact on the environment,
Comply with all applicable environmental laws and regulations,
Provide environmental education to the community,
Promote environmentally sustainable practices,
Reduce the impact to our landfill through recycling and sustainable procurement practices,
Reduce the quantity and toxicity of materials used and waste generated from our operations,
Monitor and develop strategies to reduce energy use,
Provide recycling points for drink cans, and
Implement our environmental policy by setting appropriate goals, objectives, and targets.

Privacy Policy

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter or respond to our survey.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, email address, mailing address, phone number, credit card information or Manitoba Health Number.

What do we use the information for?

Any of the information we collect from you may be used in one of the following ways:

– To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)

– To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

– To administer a contest, promotion, survey or other site features

– To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional news, updates, related product or service information, etc.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social insurance numbers, financials, etc.) will not be stored on our servers.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or other rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at

Your Consent

By using our site, you consent to our online privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy policy modification date below.

This policy was last modified on August 31, 2010.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.
28A St. Andrews Rd.
St. Andrews, MB R1A 2Y1

St. Andrews Community Club Purchasing Source Guideline

By this document, the Board of Directors of St. Andrews Community Club hereby affirms that goods and services purchased for the Community Club will be preferentially supplied by local suppliers and service contractors. In addition, St. Andrews Community Club also declares and bestows preferential treatment of supplied goods that are manufactured or recycled locally and that can be recycled again. For the purposes of this purchasing guideline, the expressed local preference is meant to imply goods and services that are available in the St. Andrews Community Club trading area and that support the best interests of the Community Club.

This guideline is inetended to supplement and clarify purchasing practices generally described in the by-laws of the St. Andrews Community Club.

St. Andrews Community Club is a wholly-independent, non-profit organization operating in the Rural Municipality of St. Andrews, Manitoba to provide a venue for community events and recreation. The facility is totally owned and operated by an elected, volunteer Board of Directors.

Website Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern St. Andrews Community Club’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘St. Andrews Community Club’ or ‘us’ or ‘we’ refers to the owner of the website who is located at 28A St. Andrews Rd., St. Andrews, MB, R1A 2Y1. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

· The content of the pages of this website is for your general information and use only. It is subject to change without notice.

· Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

· Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

· This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

· All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

· Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

· From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

· Your use of this website and any dispute arising out of such use of the website is subject to the laws of Manitoba, Canada.